Bookings
The restaurant reservation system that knows your room. Every booking holds a table.
tamr is a restaurant reservation system built into your menu. Customers book from the Book a table row, your link in bio or by asking the AI waiter in any language, and each booking holds a table that fits the party on the floor plan your host works from.
The booking page offers a time only when a table that fits the party is free, so nobody books a slot you cannot honour. Before an online booking is confirmed, tamr sends a six-digit code to the customer's phone.
A real number behind every name
Change or cancel from one link
Up to your cut-off, two hours before by default.
The birthday reaches your host
Occasions and notes like No nuts stay on the booking.
Every booking holds a table on your floor plan, so your host sees who sits where hours before the first party walks in. Draw the room zone by zone, describe it in a sentence, or import the plan you already have.
Import a PDF, a photo or a link
Joined tables for a party of twelve
A code on every table
Questions and orders arrive with the table number.
Each location picks Instant or You accept, and parties above your online limit always come in as a request. Today's list puts requests first, with the party size, the table and the notes on every line.
Accept in one tap
Their page turns from Request sent to Confirmed.
Late after 15 minutes
Mark a no-show and the table frees up.
Walk-ins and a waitlist
Customers only ever see the times your rules allow.
Service times
Lunch and dinner as separate services, with times every 15, 30 or 60 minutes.
How far ahead
How close to a time customers can still book, and how many days ahead the book opens.
Party sizes
The smallest and largest party you take online, and which zones are open.
Table time
How long each party size keeps a table, with a gap between bookings if you want one.
Pace and walk-ins
A cap on new covers per slot, and a share of tables kept back for the door.
Closures
Close a location or a zone for a private event or a holiday.
How do customers book a table with tamr?
Customers book from the Book a table row on your menu, from the link in your bio, or by asking the AI waiter in the chat, in any language they write in, Arabizi included. All three use the same rules and the same tables, so a time the AI waiter offers is a time your floor plan can take. Customers install nothing.
Do I need a floor plan to take bookings?
Yes. Every tamr booking holds a real table, so the floor plan comes first. Draw your room zone by zone, describe it in a sentence and let tamr lay out the tables, or import the plan you already have from a PDF, a photo or a link. Each table keeps its seats, its zone and its own code.
What stops someone booking under a made-up number?
tamr checks the phone number. Before an online booking is confirmed, tamr sends a six-digit code to the number the customer gave, and the booking only goes through once they enter it. Nobody can hold your best table on a Friday with a number that does not ring.
Can customers change or cancel without calling me?
Yes. Every tamr booking comes with its own link to change or cancel, up to your cut-off. The cut-off is two hours before the booking unless you set another one for that location. After it, the page asks the customer to call you and the table stays held.
Can I approve bookings myself, especially big parties?
Yes. Each location in tamr picks Instant, where a free table confirms the booking on the spot, or You accept, where every booking arrives as a request for your team. Parties above your online limit always come in as a request. The customer sees Request sent until you answer.
What happens when a party is late or never shows?
tamr marks a booking late once it passes your grace period, 15 minutes unless you change it, so your host knows who to call. Mark a no-show and the table frees up for the door. Walk-ins are seated from the floor, or go on the waitlist when every table is taken.
Will my host see the allergy or the birthday?
Yes. Notes like No nuts or Birthday stay on the booking and on the table in tamr. Your host finds the party in Arrivals or on the floor plan in Service, taps their table and seats them, and the note follows them to the table for the rest of the evening.
Which plan includes bookings?
Bookings, the floor plan and Service are part of tamr Pro. Your menu and the AI waiter answering customers stay free for one location, so you can start there and add bookings when you are ready. See the plans for what each one includes.
Book a demo and we walk you through bookings on a real floor plan. Or start free tonight and add bookings when you go Pro.
Or send us your menu on WhatsApp and it is live today.
