Attach and publish your AI waiter

Customers can chat on a menu when two things are true: the menu is published, and a published waiter is attached to it. tamr sets both up for you with your first menu. This article covers changing them.

Attach a waiter to a menu

Each menu has one waiter at most. One waiter can answer on many menus.

1. 1
   From the menu

   Open the menu, go to the AI waiter tab, and select Change under Who answers this menu. Pick a profile. Draft profiles are marked Draft.

2. 2
   Or from the AI waiter page

   Open More → Attach to a menu and pick the menu. If the menu already has another profile, tamr asks before it switches: "This replaces the profile on that menu. Both keep their settings."

New menus get your first waiter automatically. A menu that goes live with no waiter gets it too.

Turn chat off on one menu

On the menu's AI waiter tab, select Change → No one (chat off). Customers can still read the menu. Or, from the waiter's editor, open Advanced and use Detach in the danger zone.

Publish, change, and unpublish

The buttons at the top of the editor follow the waiter's state.

The heading also says where it answers, for example Answering for Dinner since October 2.

Try it as a customer

Before you print a QR or share your Links page, ask a few real questions.

• On the AI waiter page, use Try it as a customer. Pick the menu to test on, ask anything, and start over with New chat.
• In the editor, the chat preview answers with your unpublished changes, so you can try an edit before customers see it.
• Open the whole menu (or Open as customer in the editor) opens the full customer menu in preview.
• Run the test for a scored check of the 26 questions customers ask most. See test your AI waiter →.

FAQ

Related