Sign in and keep your account safe

Your account is how you get into the tamr dashboard. You can sign in with a password, a link sent to your email, Google or a passkey, and your restaurant can add rules such as two-factor authentication.

Create an account

1. 1
   Choose how

   On Create your free account, select Continue with Google, or type your Email address and select Continue with email.

2. 2
   Enter the code

   With email, tamr sends a 6-digit code. Type it on Check your inbox. The code works for 5 minutes; Send a new code gets a fresh one.

3. 3
   Set up your restaurant

   You go straight into the sign-up wizard. See Get your restaurant live →.

You do not choose a password when you sign up. To add one later, see Set or change your password.

Sign in

If two-factor authentication is on, tamr then asks you to Enter your code: the 6 digits from your authenticator app.

Reset your password

1. 1
   Ask for a link

   Select Forgot password? on the sign-in page, type your Email and select Send reset link.

2. 2
   Open the email within 1 hour

   The link works for 1 hour. If it has expired, the page says This link doesn't work; ask for a new one and use it within the hour.

3. 3
   Set a new password

   On Set a new password, type it and save. You see Password updated; use it next time you sign in.

Set or change your password

Open your account menu at the foot of the sidebar, select Account settings, then Security.

Security also holds Passkeys and Two-factor authentication. Active sessions lists the devices signed in to your account.

Accept an invitation

When someone invites you to their restaurant, the email links to tamr with your address already filled in.

1. 1
   Sign up or sign in with the invited email

   Use the exact address the invitation was sent to. On the sign-up page it is locked to that address.

2. 2
   Accept

   After the code, you go straight to the invitation instead of the sign-up wizard. A card asks whether you want to join the restaurant: Accept invitation or Decline.

An invitation that has expired or was already used says so: ask whoever invited you for a new one. See Team and roles →.

Wrong passwords and lockout

After 5 wrong passwords in a row, password sign-in to that account is paused for 30 minutes, and tamr emails you to say so.

• While it is paused you can still sign in with Email me a sign-in link, Google or a passkey, or reset your password.
• After 30 minutes, password sign-in works again on its own.
• After a few wrong tries, tamr may ask you to confirm you are a person before it checks your password.

Idle sign-out

The dashboard signs you out after 30 minutes without activity, so a tablet or a back-office computer left open does not stay signed in. A minute before, you see Still there? You'll be signed out in a minute. Any click keeps you signed in. If you are signed out, tamr tells you it was after a period of inactivity.

Set your restaurant's sign-in rules

Owners and admins can change these in Settings → Members, under Sign-in security.

If you belong to several restaurants, the strictest of their rules applies to your account.

FAQ

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