Work the live floor

Who is at each table right now, who is expected, and how to seat them.

The live floor is your floor plan with the room drawn on it: which tables are taken, who is waiting for your team, and which bookings are due. Open it from Floor & bookings → Floor in the dashboard, or Floor in the Service dock.

Pro

The live floor is part of Pro. On Free, Floor shows a preview with Get Pro. It also needs a floor plan for the location: see Draw your floor plan.

The Floor page in the dashboard: counters across the top, the floor plan with coloured tables by zone, and the Expected list on the right — The live floor. Counters on top, the plan in the middle, who is expected on the right.

Read the floor

Locationswitcher

Which location's room is on screen. With more than 6 locations it becomes a search field.

Livestatus

The floor is updating on its own, usually within a second or two.

Countersstrip

tables busy, waiting for your team, arriving within the hour, running late and have your menu open. Tap one to find its tables.

Plan / Listview

The drawn plan, or the same tables as a list. A phone opens on the list.

Expectedpanel

Bookings due in the next 2 hours, and the tables worth a look (running over, or a booking due there).

Keybutton

What each table colour and badge means.

Each zone shows how many of its tables are taken ("2 of 5"). A small time above a table is its next booking. The colours are explained in Read the colours.

How tamr knows a table is taken

A customer is one phone. A table is known only when the menu was opened from that table's printed code. Nobody tells tamr a party has left, so a table fades as its phones go quiet and frees itself 30 minutes after the last activity, unless you clear it first. A party you seat yourself stays until you finish it.

Open a table

Tap a table to open it.

Table 101 open on the live floor, showing Empty, Seat a walk-in here, a booking picker and the table's bookings today — An open table. Seat a walk-in, seat an expected booking, or check today's bookings on it.

At the tablesection

Who is there: a walk-in, a booking, or phones on the menu.

Seat a party heresection

Seat a walk-in here, or pick a booking under Or seat an expected booking here and press Seat here.

Finish / Clear tableaction

Frees the table when the party leaves. A toast offers Undo.

Today on this tablesection

Every booking on the table today with its status. Open the book goes to Bookings.

Seat a walk-in

1
Open the table
Tap the free table and press Seat a walk-in here. You can also press Walk-in on the Bookings page.
2
Set the party size
Choose how many people. tamr suggests the Best table, or Best fit: joined tables for a large party.
3
Seat them
Confirm. The table turns Seated straight away.

Say it instead

The walk-in dialog has a field for Tamr AI. Type "seat 4 at table 12" and it fills the form for you.

Seat an expected booking

Open Expected to see who is due. Each booking has Seat (seat them, then tap their table) and, once they are late, No-show. Seating a booking never happens on its own: someone on the team always confirms it.

See the room at another time

The Floor view of Bookings shows the plan at any moment of the day. Drag the slider under Floor at 21:22 to see who is booked on each table at that time, and press Back to now to return. "Now" shows who is actually seated; any other time shows the book as it stands.

The Floor view of Bookings with the Floor at 21:22 time slider above the plan and a colour key below — Bookings → Floor. Drag the slider to see the room at another time of day.

Arrival heads-up and Handover

Arrival heads-uptoolbar

Choose who your team is told about when they sit down: a customer you know by name, a VIP, a birthday this week, an allergy on file, a blocked customer, or a regular past a number of visits. The heads-up is one line in the dashboard bell, once per visit. Only an owner or admin can change these.

Handovertoolbar

Today in a few lines and what tomorrow holds, ready to copy into your staff group at the end of a shift.

FAQ

Why is a table taken when nobody is there?

A phone opened the menu from that table's code in the last 30 minutes. Open the table and press Clear table, or wait: it frees itself.

Why does a customer show with no table?

They opened the menu from a link, not from a table's code. Use Put on a table to place them.

Can staff change the floor?

Seating and clearing need the floor permission (and bookings for booked parties). A role without it sees the floor read-only, with a line that says so.

Run service with Floor & bookings

Service mode, Need you and the colours.

Take and manage bookings

The book behind the Expected list.

Draw your floor plan

Zones, tables and printed codes.

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Last reviewed October 14, 2026