Plans and billing

What your plan controls, changing it, and managing payment and invoices.

Your plan sets your limits and your price. Billing lives under Settings → Billing, and is available to owners and admins.

The Billing settings in tamr, showing the current plan and billing details
Settings, Billing. Your current plan, price, and billing history.

What your plan controls

  • Your monthly credit allowance, which powers customer conversations.
  • The number of team seats you can invite.
  • Access to certain features and higher limits.

Change your plan

  1. 1
    Open Billing

    Go to Settings → Billing to see your current plan and the alternatives.

  2. 2
    Upgrade or downgrade

    Choose a plan. Upgrades take effect right away; changes are prorated by your payment provider.

  3. 3
    Manage payment and invoices

    Update your payment method and download past invoices from the billing area.

Plan credits and top-ups are different things

Your plan includes a monthly credit allowance that resets each cycle. Top-up packs are separate one-time purchases that never expire. See credits →.

FAQ

What happens to my data if I downgrade?

Your menus, waiters, and history stay. You are held to the new plan's limits going forward.

Where do I get an invoice?

From the billing area. It links to your billing history where you can download each invoice.

Who can change billing?

Only owners and admins. Members do not see billing settings.

Related

Credits

How conversations draw down credits, and how to top up.

Team and roles

Seats are set by your plan.

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Last reviewed July 16, 2026