Account & billing

This section covers your account and workspace: how you sign in, who else can, what you pay, and how your data is handled.

Signing in

You sign up with your email and a one-time code, then set a password. You can also turn on extra protection with two-factor authentication or a passkey. Forgot your password? Reset it from the login screen.

Your team

Invite colleagues to your workspace from Settings and give each a role that fits what they should be able to touch. Owners and admins manage billing and settings; other roles focus on the day to day. You can change a role or remove a member at any time.

Plans and billing

Your plan sets your limits and price. You can upgrade or downgrade, update your payment method, and download invoices from the billing area. Billing and plan changes are limited to owners and admins.

Credits

Customer conversations run on credits. Your plan includes a monthly allowance that resets each cycle, and you can buy one-time top-up packs that never expire. Top-ups are used only after your monthly allowance runs down.

Your data and privacy

You control retention, so conversations can auto-delete after a window you choose. You can anonymize customer details in transcripts, export your data, and request deletion. These controls live under Settings, Privacy.