Voice, tone, and languages

The three tones, the greeting and chips, language restrictions, and Arabic register.

The Voice tab sets how the waiter sounds and which languages it speaks. Every change shows immediately in the chat preview on the right.

The Voice tab of the tamr waiter editor, with tone options, languages, and a live chat preview123
The Voice tab, with a live chat preview on the right.
  1. Personality. Pick the tone. The specimen underneath shows how it replies.
  2. Languages. Restrict the languages it uses, or leave it open to adapt.
  3. Live preview. Every change shows here, exactly as a customer would see it.

Choose a tone

Pick one of three personalities. The tone sets the register of every reply.

Warmdefault
A friendly host who knows the kitchen. "I'd start with the Burrata, then the Mansaf. You'll thank me."
Formalpolished
Professional, full sentences. "May I recommend our signature Lamb Mansaf to begin."
Playfulenergetic
Short, with a wink. "Mansaf. Trust me. You're welcome."

Set the greeting and starter chips

Greetingtext
The first line a customer sees when they open the chat. Leave it blank to use a natural greeting that matches your tone.
Starter chipschips
Tappable prompts under the greeting, like "What's popular?" or "I have a nut allergy".

Set the languages it replies in

By default the waiter replies in whatever language each customer writes in. To restrict it, select from these:

EnglishFrenchArabicSpanishJapanese
Leave languages open unless you have a reason

With nothing selected, the waiter adapts to each customer automatically. Restrict languages only if you specifically want to hold the line to, say, English and Arabic.

Set the Arabic register

If Arabic is reachable, because you left languages open or included Arabic, you can choose the register the waiter uses when it speaks Arabic.

Lebanese (Levantine)default
Warm, colloquial, Arabizi welcome ("Akid!", "Ahla w sahla"). Suits most MENA restaurants.
Formal Arabic (MSA)neutral
Modern Standard Arabic, pan-Arab, no dialect. A fit for premium chains.

FAQ

Do customers see the tone name or the waiter's profile name?

Neither. Customers see "the AI waiter" and the replies themselves. Tone and name are for you; the personality comes through in how it writes.

What happens if a customer writes in a language I didn't select?

If you restricted languages, the waiter replies in one of your selected languages. If you left it open, it replies in the customer's language.

Why don't I see the Arabic register setting?

It only appears when Arabic is reachable, so either leave languages open or add Arabic to the list.

Related

House rules and behaviour

Set what the waiter will and will not do.

Attach and publish

Put this voice on a menu and go live.

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Last reviewed July 16, 2026