Chat cards and specials

The chat cards in three groups, and creating, scheduling, and pausing specials.

The Cards & specials tab controls the interactive moments the waiter can show inside a chat, and the specials it leads with. Beyond text, the waiter can show a dish card with a photo and price, a swipeable row of picks, a side-by-side comparison, and more.

The Cards and specials tab of the tamr waiter editor, showing chat cards grouped by purpose
The Cards & specials tab. Toggle the cards the waiter can show, and manage specials.

Each card has a toggle and an inline preview, and a counter shows how many are on. New cards ship on by default.

Recommendations

How the waiter surfaces dishes. The richer the card, the more confident the customer.

  • Single dish card, a rich card for one recommended dish.
  • Dish carousel, a swipeable row of two to five picks.
  • Tonight's special, surfaces the specials you curate below.
  • Pairing suggestion, one complementary pick after a main is chosen.
  • Dish comparison, two dishes side by side on one aspect.
  • Taste Match, a quick, scored picker for the undecided.

Customer safety and info

What the waiter shows for an allergy, a dietary need, or a logistics question.

  • Allergen-safe picks, a filtered card after a customer flags an allergy.
  • Dietary filter chips, vegan, gluten-free, and more, as tappable filters.
  • Branch info card, hours, parking, and wifi answered as a small card.

Quick taps and service

Shortcuts and side effects.

  • Quick-reply chips, when a customer has to choose.
  • Save dish for later, lets a customer bookmark a dish.
  • Remember dietary preference, keeps a vegan or halal note for next time.
  • Routine service requests, water or the check, routed to your floor.
Leave most of them on

The cards are what make the chat feel like a real member of the floor staff rather than a text box. Turn one off only if it does not fit your service.

Run a special

A special pins a dish so the waiter leads with it. Specials also feed the Today's special section on your menu.

  1. 1
    Write a headline

    A short headline, like "Tonight only: chef's confit duck." Add an optional blurb.

  2. 2
    Point it at a dish

    Choose the menu and the dish the special is about.

  3. 3
    Scope and schedule it

    Set it for all branches or one branch, and set a start and end time. Leave the start blank to begin now, and the end blank for open-ended.

  4. 4
    Run or pause it

    Use the active toggle to run or pause a special without losing the headline.

Each special row shows its window, so you always know what is live: Running, a date range, or Paused.

FAQ

Do I have to turn any cards on?

No. They are on by default. You only ever turn one off, and new cards arrive enabled.

Where do specials show up for customers?

In chat, when the Tonight's special card is on, and on the menu home if you add the Today's special section. See add-ons →.

Can a special run at one branch only?

Yes. Set its branch when you create it, or leave it on all branches.

Related

Usage and engine

Watch usage and manage the profile.

Add-ons and home sections

Show your specials on the menu home too.

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Last reviewed July 16, 2026