What is tamr?

Q: What happens when the AI waiter cannot answer?

The question shows up under Couldn't answer on Home, with Teach it next to it, so you can add what it was missing. See Home →.

Q: How long does set-up take?

The sign-up wizard brings your menu in. The Kickoff checklist that follows estimates about 24 minutes for everything else. See Quick start →.

What tamr does, the surfaces you and your customers use, the Free and Pro plans, and what tamr is not.

tamr turns your menu into something your customers can talk to. A customer scans the code on the table, opens your menu on their phone and asks the AI waiter a question in plain words. The AI waiter answers from your menu and your house rules. You run everything from one dashboard: the menu, the AI waiter, the floor, bookings, customers and what everyone asked.

There is no app for customers to download. They scan, read, ask and order with more confidence.

The tamr dashboard Home page: a greeting, an Ask Tamr AI field, four stat cards, What customers asked with Couldn't answer, and Top dishes — Your side: Home, the first page you see when you sign in.

What your customers see

The menu on a phone, with the restaurant's branding, categories and dishes, and the button to ask the AI waiter — Their side: your menu on a phone, with the AI waiter one tap away.

Your menuphone

Dishes, photos, prices, allergens and dietary tags, in your brand and in the customer's language.

The AI waiterchat

Answers questions about dishes, ingredients and allergens in the tone you set. It works from your menu and your house rules.

Your Links pageone link

Menu, bookings, WhatsApp and directions on one page, behind one QR code.

What you run from the dashboard

Homeevery day

The day at a glance: chats, bookings, menu opens, what customers asked and what needs you.

Floor & bookingsPro

The live floor, bookings and orders. Sold out works on every plan.

Messagingchats

Every conversation customers had with the AI waiter, and the ones handed to your team.

Customersregulars

Your customer records, campaigns, On the House and feedback.

Menubuild

Menus, media, the Links page and QR codes, and your brand.

AI waiterservice

How the AI waiter sounds and what it knows.

Insightsnumbers

Reports on what customers opened, asked and booked.

Ask Tamr AI sits above all of it. Ask about your numbers in plain words, or ask it to make a change, such as a price or a new dish. Nothing is saved until you approve it.

Free and Pro

tamr has two plans. Free gives every location your menu and the AI waiter. Pro adds the tools you run service and bring customers back with: bookings, the floor and the Service app, campaigns, every conversation in full and every Insights report. Pro is priced per location. See Core concepts → and Plans and billing →.

What tamr is not

Not a static QR menu. A PDF behind a code cannot answer a question. Your tamr menu can.
Not a delivery app. Your customers are at the table or on their way to it.
Not a generic chatbot. The AI waiter works from your menu and your rules, in the tone you choose.